Contact
Contact Guest Services
In the live demo, steer guests toward messaging rather than phone/email to highlight Zendesk's digital-first experience.
For demo purposes, use the messaging widget in the lower-right corner to simulate guest outreach. In a real deployment, additional channels like voice, SMS, and WhatsApp would connect here.
Suggested talk track
- "Most guests start in messaging from our website or mobile app."
- "Our bot answers simple questions instantly and routes VIPs or complex issues to a live agent."
- "Agents pick up the full context in Zendesk, with macros and SLAs guiding fast resolution."